Friday, November 23, 2007
Question about our class
Hey whoever who can answer! (Ugh this is weird, it won't let me enter!) But anyway, how do we access all the other blogs again? I used to have it very convieniently located on my Bb alert list, but I've recieved way too many alerts that the blog alert disappeared on the list. I went to our announcement page, but it was blank. Does anyone know...?
Thursday, November 22, 2007
Holidays
Holidays are the special time of year for people to enjoy time with their families and friends. When work is involved, that is not always the case. It is hard to get time off this time of year. Employers want people to stay on the jobs so that they can make more sales, but most people sort of slack off when holidays pop up.
It is really hard to have a balance when work life interferes with home life. To all the people who have mastered the balance, thank you. It is a job that most people have a hard time doing. So on this day, have a happy Thanksgiving! Enjoy your family and friends.
It is really hard to have a balance when work life interferes with home life. To all the people who have mastered the balance, thank you. It is a job that most people have a hard time doing. So on this day, have a happy Thanksgiving! Enjoy your family and friends.
Wednesday, November 7, 2007
When Your Old Job Wants You Back
Once again, a blog about my sister. I know, but she just has really interesting stuff that happens at her jobs. Anyway, my sister quit working for Company A in June of 2006. She went through the proper protocols and gave her two weeks notice. When this happened, she was asked to do an exit interview with her hiring manager. This woman was very unprofessional. She was mad at my sister for quitting, she didn't like the reasons that my sister gave for moving on to another job, and she made a point to let my sister know that she would never, ever hire her to work at this company again.
Fast forward to October of 2007. My sister has been working at Company B for a year and a half now. She received an envelope in the mail from her former job with a boomerang toy inside. She read the letter that she received from the company. The same lady that didn't want to ever hire her again made a point to let her know that she could come back. The letter basically stated that Company A has great benefits and would love to have her as an employee again. The thing that made my sister throw the letter in the trash, however, was this lady's last shot at her. She addressed the letter to my sister as MR instead of MS. How rude!
Fast forward to October of 2007. My sister has been working at Company B for a year and a half now. She received an envelope in the mail from her former job with a boomerang toy inside. She read the letter that she received from the company. The same lady that didn't want to ever hire her again made a point to let her know that she could come back. The letter basically stated that Company A has great benefits and would love to have her as an employee again. The thing that made my sister throw the letter in the trash, however, was this lady's last shot at her. She addressed the letter to my sister as MR instead of MS. How rude!
Friday, October 26, 2007
OUCH! MY HEAD IS HURTING!!
On Sunday I was scheduled to work but I couldn’t go in for personal reasons. J I work in the cash office, which basically means that someone HAS to do my job. On this particular day they couldn’t find anyone to come in (there are only about 2 people who are trained). So, that meant that the manager on duty had to count down the registers and also process the deposit from the previous day.
When I got to work on Monday morning EVERYTHING was soooo screwed up and I had the worst headache ever! Basically I had to go back and fix everything from the previous day and also do work for the current day as well. The registers were showing up as thousands of dollars over, which obviously was incorrect and I was very upset. I ended up fixing everything but my question is what if I get sick and can’t make it to work? Will this happen every time? What if I quit? I think they should have more people trained to work in this position just in case something like that does happen. And it will also save me a headache!!
When I got to work on Monday morning EVERYTHING was soooo screwed up and I had the worst headache ever! Basically I had to go back and fix everything from the previous day and also do work for the current day as well. The registers were showing up as thousands of dollars over, which obviously was incorrect and I was very upset. I ended up fixing everything but my question is what if I get sick and can’t make it to work? Will this happen every time? What if I quit? I think they should have more people trained to work in this position just in case something like that does happen. And it will also save me a headache!!
Partying With Co-workers
I hate to continually talk about my sister, but she has so many great examples of what not to do at work.
Once I had the opportunity to attend one of my sister's company picnics. It was a wonderful opportunity to meet new people and network. I actually got a couple of job offers as well. But that's neither here nor there. Anyway to get to the point. A few of the coworkers took this opportunity to act out of control. As a matter of fact there was an incident with one alcoholic coworker who dropped his three year old baby on the ground and it rolled down the hill. Yeah, it was horrible. The baby had this huge bruise on his head and it was really because of his dad's negligence. It just made me realize that even though it is a company picnic, coworkers are still taking note of how you react in certain situations. Because of this I decided to make a list of what not to do at off the clock company functions.
1. Never forget that you are in a work environment even though you are not on the clock.
2. Dress appropriately. Don't dress like a stripper when you work in a conservative environment.
3. Monitor your alcoholic content.
4. Go outside your comfort zone and meet new people. Remember this is a chance to network.
5. Relax and have fun. Enjoy yourself, after all it is a party.
Once I had the opportunity to attend one of my sister's company picnics. It was a wonderful opportunity to meet new people and network. I actually got a couple of job offers as well. But that's neither here nor there. Anyway to get to the point. A few of the coworkers took this opportunity to act out of control. As a matter of fact there was an incident with one alcoholic coworker who dropped his three year old baby on the ground and it rolled down the hill. Yeah, it was horrible. The baby had this huge bruise on his head and it was really because of his dad's negligence. It just made me realize that even though it is a company picnic, coworkers are still taking note of how you react in certain situations. Because of this I decided to make a list of what not to do at off the clock company functions.
1. Never forget that you are in a work environment even though you are not on the clock.
2. Dress appropriately. Don't dress like a stripper when you work in a conservative environment.
3. Monitor your alcoholic content.
4. Go outside your comfort zone and meet new people. Remember this is a chance to network.
5. Relax and have fun. Enjoy yourself, after all it is a party.
Wednesday, October 17, 2007
Customer Service
The other day I was at work and had a lady come through our drive thru and want to purchase Plan B (the morning after pill). This is now over the counter and available with out a prescription to anyone over the age of 18; however, we have to see a state issued ID in order to sell it. I told the customer in drive thru that it was our policy that we do not sell over the counter items through the drive thru. She got very upset with me and squealed tires out of the drive thru. I thought she was just pissed and wasn't going to come back.
About five minutes later, the woman showed up inside with her nasty attitude. I was beginning to wait on her and asked her for a photo ID. She said to me, "Why do you need that, do I look like I'm under 18?" I said, "Ma'am, I'm sorry but it is law that I have to check your ID if you look under 40. It's just like when you purchase tobacco or alcohol." She then commented to me that she had purchased the pill several times before and had never been carded or required to come inside of the pharmacy. I once again explained that policy was we had to sell it in the store and have a photo ID. She threw her ID at me and said does it look like I'm under 40? By this time, I was really frustrated and told her that when I card most people they are appreciative because it makes them feel younger. She then demanded to know who's policy was it and what I was going to do to change it. I told her that it was our store's policy and it wouldn't be changed because we are following the law. She then began to cuss and threaten to call corporate on me and have them take my job away. I politely said, "Ma'am if you would like to file a former complaint you can call 1-800-289-5463. They will be able to take your concern down. " I then thanked her and told her to have a great day.
As she was leaving the store, we heard her cussing all the way out the door. My co-workers turned around and I were like I can't believe you gave her the complaint line. I said I'm not worried, I was doing my job by following the law. I then laughed and said, since she really is over 40 maybe she should use a little more commen sense and she wouldn't need to purchase the plan B as often as she does. I'm sure when she called the complaint line they got her information and were going to send her a $25 gift card, but I don't care. I am following the law and if she doesn't like it then she can take her business else where. I was proud of myself for not overly going off like I sometimes do. I have learned to kill these asses with words of kindness! Just remember, treat others like you want to be treated!
About five minutes later, the woman showed up inside with her nasty attitude. I was beginning to wait on her and asked her for a photo ID. She said to me, "Why do you need that, do I look like I'm under 18?" I said, "Ma'am, I'm sorry but it is law that I have to check your ID if you look under 40. It's just like when you purchase tobacco or alcohol." She then commented to me that she had purchased the pill several times before and had never been carded or required to come inside of the pharmacy. I once again explained that policy was we had to sell it in the store and have a photo ID. She threw her ID at me and said does it look like I'm under 40? By this time, I was really frustrated and told her that when I card most people they are appreciative because it makes them feel younger. She then demanded to know who's policy was it and what I was going to do to change it. I told her that it was our store's policy and it wouldn't be changed because we are following the law. She then began to cuss and threaten to call corporate on me and have them take my job away. I politely said, "Ma'am if you would like to file a former complaint you can call 1-800-289-5463. They will be able to take your concern down. " I then thanked her and told her to have a great day.
As she was leaving the store, we heard her cussing all the way out the door. My co-workers turned around and I were like I can't believe you gave her the complaint line. I said I'm not worried, I was doing my job by following the law. I then laughed and said, since she really is over 40 maybe she should use a little more commen sense and she wouldn't need to purchase the plan B as often as she does. I'm sure when she called the complaint line they got her information and were going to send her a $25 gift card, but I don't care. I am following the law and if she doesn't like it then she can take her business else where. I was proud of myself for not overly going off like I sometimes do. I have learned to kill these asses with words of kindness! Just remember, treat others like you want to be treated!
Tuesday, October 16, 2007
When a Co-worker Snaps!
What do you do when a co-worker snaps?
My sister recently experienced a situation where the woman that she works with just went slam off in the office. The co-worker, who is known as the "crazy lady," raised her voice and started yelling at a superior in the office. She went into a tirade about why her manager could not "tell her what to do." She screamed at the lady and ran out to speak to another manager about her situation. This made my sister very uncomfortable since she sits directly beside this woman.
Now everyone knows how stress can cause bad situations at work. We even have phrases that depict this such as "going postal." Well the crazy lady came to work with a gym bag, but never works out. She has started doing things that are seemingly cries for attention. She usually wears makeup and has recently stopped wearing it. She purchased new dogs. She even has been starting arguments with other co-workers. When does this stop?
So now my sister feels like a hostage in her own workplace. She has to walk on eggshells while dealing with the crazy lady. She is scared that she may even come to the workplace and do something desperate. So what does one do in this situation?
My sister recently experienced a situation where the woman that she works with just went slam off in the office. The co-worker, who is known as the "crazy lady," raised her voice and started yelling at a superior in the office. She went into a tirade about why her manager could not "tell her what to do." She screamed at the lady and ran out to speak to another manager about her situation. This made my sister very uncomfortable since she sits directly beside this woman.
Now everyone knows how stress can cause bad situations at work. We even have phrases that depict this such as "going postal." Well the crazy lady came to work with a gym bag, but never works out. She has started doing things that are seemingly cries for attention. She usually wears makeup and has recently stopped wearing it. She purchased new dogs. She even has been starting arguments with other co-workers. When does this stop?
So now my sister feels like a hostage in her own workplace. She has to walk on eggshells while dealing with the crazy lady. She is scared that she may even come to the workplace and do something desperate. So what does one do in this situation?
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